Terms and Conditions 

You agree to be bound by these terms and conditions when using this website and/or placing an order from this website. Green Grass (Plexiware) reserves the right to update or modify these terms and conditions at any time without prior notice. We therefore recommend you to review these terms and conditions whenever you use this website.

 

Disclaimer – Legal notice

Green Grass (Plexiware) does not guarantee that the information provided on the website is complete, accurate or up to date. Although we endeavour to provide correct information regarding colours, pictures, texts, prices and warehouse stock, inaccuracies, typographical errors or omissions can occur. Green Grass (Plexiware) reserves the right to change the content and information provided in the website at any time.

Green Grass (Plexiware) will not be liable for any indirect or direct damages, including lost profits, resulting from the information in this website or otherwise connected to the website. This also applies to all websites, which we link to. Green Grass (Plexiware) is not responsible for the content of these external websites. We cannot be held responsible for the website being temporarily unavailable, but we make every effort to secure access to the website.

To optimize the design of the website and track preferences we use cookies, which are not connected to personal data. Green Grass (Plexiware) only stores personal data that has been provided by yourself, e.g. for shopping at our webshop. All personal data is dealt with confidentially and we will not sell or disclose any personal data to third parties.

 

Orders

Orders can be placed on the website and are not binding until Green Grass (Plexiware) has confirmed the order by issuing an order confirmation and invoice. Once you have placed your order we will send you a preliminary confirmation via email and normally process your order within 2 business days. We operate Mon-Fri except for public holidays. Once your order has been shipped we will send you the final confirmation and tracking information for your order via email.

 

Payment & Shipping

You can pay online by Visa, MasterCard, or PayPal. For all countries outside the EU and USA local charges such as import duties and/or sales tax may apply. These charges are at your expense and we recommend you to contact your local customs office for more information.

Shipping costs will be added to your order and indicated prior to final payment. Please
refer to Payment & Shipping for some general rates. All shipments are sent by DPD from Germany. The estimated delivery time is 3-6 business days. Delivery times vary depending on the country and customs issues and are therefore only indicative.

 

Returns

When purchasing from our webshop, Plexiware gives you a 14-days money back guarantee from the day of delivery, not covering shipping costs and additional duties and/or taxes. If you want to request a refund you need to contact us within the 14 days and return your product in perfect condition. Shipping and handling are at your expenses and your responsibility. We will not compensate for products that have been lost during shipping. Refunds will be made to the credit card, which has been used when ordering, within two
weeks after having received the returned item. Faulty products that have been purchased from our webshop can be replaced or refunded within 14 days after delivery. Please contact us for more information.

Please send returns to:

Green Grass (Plexiware)
ATT: Scholz Versand Service OHG
Sandforter Straße 143
49086 Osnabrück
E-Mail [email protected]

 

Privacy policy

Personal information given to Green Grass (Plexiware) considered confidential and used only for registration in connection with the purchase, for invoicing and delivery. The information is not divulged to  third parties, and is not used for commercial purposes.

Green Grass (Plexiware) stores the following information:

- Name
- Address
- Phone
- E-mail
- Username + Password

 

The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Managing email addresses and sending messages, Analytics, Remarketing and Behavioral Targeting, Interaction with external social networks and platforms and Access to third party services' accounts.

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data. Customers should send an email to [email protected] to request the removal of any personalised data. NB: Some third party applications, suchs Google Analytics, etc does not support “Do Not Track” requests.To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

 

Law

Any disputes relating to these terms of use shall be settled according to Danish law by Danish courts. There might apply additional legal requirements for you dependent on the laws of your country. You must comply with all applicable laws and regulations.

You agree to be bound by these terms and conditions when using this website and/or placing an order from this website. Green Grass (Plexiware) reserves the right to update or modify these terms and conditions at any time without prior notice. We therefore recommend you to review these terms and conditions whenever you use this website.